Branding &
custom domains

A familiar welcome. An address of your own.

Give your school portal a familiar point of arrival. Personalise the custom-domain login and follow the setup of your own portal address through clear status and configuration steps.

The first connection to your school

Make the arrival
recognisably yours.

Personalise the welcome

Use a school logo and a short plain-text welcome message on the custom-domain login page.

Choose a portal address

Set up a supported subdomain, such as a portal address beneath your school’s own domain.

Follow its readiness

Use the domain settings to review ownership checks, HTTPS setup and the resulting portal status.

A setup with visible next steps

Choose the address.
Follow it into service.

The custom-domain settings give authorised staff a place to configure the intended portal address and follow the required setup. Add the provided records at your DNS provider, then check the ownership and HTTPS stages.

  • Use an eligible subscription or trial and a supported school subdomain.
  • Keep the required DNS records in place using DNS-only mode.
  • Follow the domain status as verification and HTTPS preparation progress.

School identity, in the places it matters

A welcome.
A link. A document.

Review the supported identity settings for each part of the school experience, with the right configuration for its purpose.

01

The portal arrival

The custom-domain login uses its configured logo and welcome text to introduce the school’s portal.

Review the setup steps
02

Account invitations

Supported invitation and recovery links use the active primary portal domain, keeping the account journey connected to the school address.

Explore people & access
03

School documents

Use the relevant invoice, report and certificate workflows to review the school identity and wording printed on those documents.

Explore report layouts

For your team

A consistent point of arrival
for the school community.

Founders & authorised administrators

Set the portal identity.

Manage the permitted domain and login-appearance configuration for the school.

School technical teams

Complete the address setup.

Use the provided DNS instructions and review verification and HTTPS status with the authorised administrator.

Students, staff & families

Return to a familiar address.

Use the active school portal and its configured welcome when signing in.

Preparing your school portal

What does a custom domain need before it is ready?

Understand the supported address, the login appearance and the steps behind an active portal.

What kind of custom address can we use?

Use a supported subdomain beneath a domain your school controls. The setup checks domain ownership and prepares HTTPS. Root domains, wildcard addresses and proxied DNS records are not supported by this workflow.

What can we change on the login page?

The custom-domain login supports a school logo and up to 300 characters of plain-text welcome copy. Logos can use a still PNG, JPEG or WebP image up to 2 MB; the system resizes the image to fit and counts it towards school storage.

Does entering an address make it active immediately?

The address moves through DNS ownership verification and HTTPS preparation before it becomes active. Domain availability also follows the school’s eligible subscription or trial. The settings show the current stage and the action needed.

What happens when we prepare a replacement portal domain?

An existing active portal can remain available while its replacement is prepared. Supported invitation and recovery links use the active primary domain, while the school’s management and billing access retains its platform fallback.

Branding & custom domains

Give the school community a familiar way in.

Connect a clear portal identity with a setup your team can follow.

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