Configure academy email copies

Who can use this: Authorized academy administrators; account owners for subscription actions.

Before you start

Only change the settings within your role. Subscription billing is separate from student fee collection.

Configure academy email copies

  1. Review the recipients intended to receive academy email copies.
  2. Enter CC and BCC addresses in the appropriate fields.
  3. Select Save Email Copies.
  4. Review the policies for the specific message type you are investigating.

What happens next

The permitted academy copy defaults are saved.

Troubleshooting

CC addresses are visible; BCC addresses are hidden. Forms messages exclude these academy-wide defaults, and sensitive identity or recipient policies can impose other exclusions.