Resolve missing pages or limited access

Who can use this: All users.

Before you start

Use the email address registered with your academy. Your available pages depend on your account and access.

Resolve missing pages or limited access

  1. Confirm you signed in with the intended email.
  2. Check the selected branch and any date, search or status filters.
  3. Ask your administrator to check your role, assignments and account status.
  4. If the organization access is limited, ask the academy administrator to review its status.

What happens next

The administrator can identify the access or organization condition affecting the page.

Troubleshooting

A visible link does not guarantee permission to change its records. Do not create duplicate accounts to work around an access restriction.